Systems built around your business, not the other way round.

It’s AI, but it doesn’t work like the menu bots you’ve probably used. It reads what the person actually asked, answers it, and picks up the details it needs as the chat goes on. If someone asks whether they’re talking to a real person, it tells them the truth.

Every lead, with their score, a short summary, where they found you and how far along they are. Alongside that you get the full conversation, their bookings, and a log of every message showing whether it was delivered and read. It’s yours to look through whenever you like.

No. It doesn’t connect to your practice software, diary, website or database, and we never ask for logins. All we need is your answers to our questionnaire and, if you want people booked in directly, your booking link. You don’t install anything or turn anything off.

Not directly. Enquiries go into the CRM we set up for you, and you get an alert with the whole conversation. If you’d like your own system connected, we can talk about that on the call.

Probably. We set it up for each client: what it knows, which questions it asks and what counts as a promising enquiry. If people message you on WhatsApp and you want them booked in, it’ll fit. If you only get a message every couple of weeks, you don’t need it yet, and we’ll tell you that.

Yes. The WhatsApp assistant is the first system we offer, but bespoke systems are what we do. If there’s a repetitive job in your business you’d like taken off your hands, tell us about it on a call. We’ll work out what’s involved and quote for that job specifically.

No, on purpose. You get a separate number just for this. WhatsApp sometimes restricts business numbers used like this, and while we follow the practices that make it less likely, nobody can promise it won’t happen. If it does, you lose a spare number for a day or two instead of your main one, and your conversations are safe in your CRM either way.

It only answers from the information you give us. It’s told never to make up prices, promise results, or give medical, legal or financial advice, and when it doesn’t know something it says so and passes the question to you. It’s still AI, so we can’t promise it’ll never say something odd. That’s why we test it before it goes live, and why every conversation is there for you to read.

Yes. Every conversation is saved in full in your CRM, and you can open any of them whenever you like. You also get a short summary every morning.

It lets you know, and tells them someone will get back to them. If it’s late at night, your alert waits until 8am rather than waking you.

Yes. Once a week it can send a WhatsApp to past enquiries who never booked, as long as they agreed to hear from you. Anyone who has booked, opted out or never agreed is left out automatically.

It’s kept in a CRM we run for you, in a workspace that’s only yours. The data belongs to you, and you can export it or have it deleted whenever you like. In data protection terms you’re the controller and we’re the processor, and a data processing agreement covers that.

No. We build it, run it and keep an eye on it. On your side there’s a WhatsApp alert when a good enquiry comes in and a summary each morning, and that’s about it.

Yes. After the first three months it’s rolling monthly with 30 days’ notice. When you leave, we either send you your data or delete it, whichever you prefer.